Mastering the Value Chain: A key skill all Chief Operating Officers Need

How to use Porter’s value chain model as a COO to generate customer value and increase profits. Introduction The modern business landscape is complex and Chief Operating Officers (COOs) play a critical role in ensuring their organizations operate effectively and efficiently. One of their core responsibilities, which is often overlooked is understanding and optimizing their […]

Servant Leadership: The COO as a Servant Leader

Introduction In recent years, the concept of servant leadership has gained attention in the field of management and leadership. Servant leadership is a leadership style that emphasizes the leader’s responsibility to serve and support their managers or employees, rather than to assert their own authority or power. In this article, we will explore the concept […]

Organization Design and How COOs can use it.

What is Organization Design? Organization Design is not a collection of facts; it is a way of thinking about organizations and how people and resources are organized to collectively accomplish a specific purpose. This is a definition of Organization Theory by two Organization Scholars Royston Greenwood and Danny Miller that lends well for adopting for […]

What is a Chief Operating Officer?

Introduction The Chief Operating Officer (COO) is a dynamic position that reports to the Chief Executive Officer (CEO). This person is also a member of the senior management team or business administration team. The primary responsibility of the COO is to execute the company’s strategic plan by overseeing and aligning all of the business’s operations […]