What Is Your Value Proposition? Answering By Understanding Your Value Chain

I used to have a very hard time understanding the question “What is your value proposition?” And rightfully so, because it’s such a loaded question that requires a deeper level of operations that is glossed over by many people. Some people do have an answer for the questions and many of those people have done […]

Servant Leadership: Leading By Serving Others First

During my career, I’ve worked with different types of CEOs, Division Chiefs and Regional Presidents–basically the person who is ultimately responsible for the success of the company or region. I felt lucky to be around them because I got to see what it was like to be “in charge.” My dream was to be in […]

Organization Design: How COOs Build Better Businesses for CEOs

As a new CEO, you’ve probably experienced this: your business is growing, but for some reason things feel harder, not easier. Communication breaks down. Decisions take forever. The same problems keep happening. What worked when you had five employees isn’t working with twenty. Sound familiar? Here’s what’s happening: your organization needs to be intentionally designed […]

What is a Chief Operating Officer? A Preparation Guide for New CEOs

As a new CEO, you’re juggling everything from strategic planning to ensuring daily operations run smoothly. You’re the visionary, the manager, the problem-solver, and sometimes even the IT support. We understand because we’ve been there. While you’re building your company’s future, you’re also managing its right now—and that’s exactly why understanding the Chief Operating Officer […]